Smiles 4 Kids

I recently visited the clinic with my children, and I must say that I was delighted with the experience. The staff was incredibly kind, accommodating, and reasonable. They demonstrated remarkable patience, ensuring that my children felt comfortable throughout their appointments. Based on my positive encounter, I am pleased to inform that I have decided to bring my children to Smile 4 Kids for all their dental needs in the future. I cannot emphasize enough how impressed I was with the professionalism and high-quality service provided by the team. Once again, I would like to extend my gratitude to everyone at Smile 4 Kids Dental Clinic for making our visit a pleasant one. Your commitment to delivering excellent care is truly commendable, and I look forward to continuing our relationship with this clinic

I have had nothing but great experience here with my daughter. This last visit she had X-rays along with a cleaning & my 3 year old did great and was so happy with the service she even wanted to go back again she can’t wait for her next visit. Such friendly staff never have a long wait. I definitely will be recommending this place to family and friends with kiddos.

Everyone is super efficient, there is never a long wait. I try to always get the earliest appointment of the day for my kiddo and the receptionist is always helpful to accommodate. I am grateful that our primary dentist was gracious and referred Smiles 4 Kids! My kiddo has social stressor, and anxiety, which can be overwhelming for the both of us. However, the staff, dentists, hygienist and assistance are understanding and ready to answer questions with patience.

My 11 year old daughter had an appointment to get some work done on her teeth. After we arrived and got her prepared for the appointment, the dentist asked her if she wanted to proceed with the appointment. She hates going to the dentist, so she said "no". I was then asked to reschedule the appointment because they weren't going to work on her teeth if she didn't want them to. I also recently learned that they lost my children's files or something. I take my children to the dentist every 6 months (except we missed one appointment but rescheduled immediately). During one of our last visits, the dentist tried to tell me that my children haven't been seen by a dentist in over 3 years!! My oldest daughter even tried telling them that wasn't true as she remembers getting X-rays done during her last visit recently (which was 6 months earlier). They didn't have those X-rays on file. I used to enjoy taking my children to Smiles 4 Kids on 72nd street. Since they have made some staffing changes, I hate going there now. Once my daughter gets the work done that she needs, we will be going somewhere else. The staff isn't very friendly either. We had a much better experience before the new staff came in. We have also had scheduling issues (they gave our appointment to someone else). I've had to give them my updated phone number 4 times and they still call the wrong number to confirm appointments (that's why our appointment was given to another patient). It's been a headache dealing with this place. I would recommend going anywhere but here.

We have used this office for years, but we have moved on. The new dentist is not great, but we kept going here out of habit. But my son recently had a crown put in. It was done incorrectly and an abscess formed. The dentist said we’ll deal with it in a couple months. Not trusting her, I went to another dentist who was horrified at the poor work done, immediately put my son on medication to control the infection, and now we’re having that tooth pulled.

I do not recommend this office. During treatment the dentist grabbed my son's head and pushed it instead of simply asking him to turn his head. During the next appointment another dentist ignored my son raising his hand three times to indicate he was in pain. Neither dentist asked him how he was doing during treatment nor gave him any indication of progress, warnings they were going to drill, or asked him about his comfort level. Neither dentist even greeted him or said his name. One of the two didn't even say hello to me.